We appreciate the trust of our customers and therefore strive to provide quality after-sales and support services throughout the entire period of operation of the equipment we supply. We are proud of the work of our service department, which consists of the best technical specialists who have been trained and received numerous certificates from leading laboratory equipment manufacturers.
We offer a wide range of services to ensure the reliable operation of your equipment:
- full consulting support from the moment you become interested to choosing the best system from the options we offer for your needs, taking into account all conditions and required technical characteristics;
- demonstration of equipment by prior arrangement and provided that such equipment is available in our list of demo devices;
- installation and launch of the equipment, adaptation of methods to obtain accurate and reproducible analysis results;
- validation and qualification of equipment by specialists certified by the manufacturers;
- preventive maintenance of equipment at the place of operation;
high-quality and prompt repair of equipment with a service engineer visiting your laboratory or transporting the devices to our service center.
